How much does delivery cost?

Delivery is FREE for orders over $75*.

*Delivery Exclusions apply, selected postcodes only. Does not apply to instore orders.




When can I expect my items to be delivered?

Items that are in stock in our distribution centre will show Next Day Dispatch and will be sent on the next business day. Other items may take longer and this will be indicated with a lead time and/or you we will update you once we receive your order. Please note that times will vary depending on where we need to source the product from, eg. Europe, and whether there are any bespoke requirements.


Once an item has been dispatched you can expect to receive it, or have it available for collection, within approximately 5 business days.




How do I track my order?

When your order is on its way you will receive a tracking link (for Delivery orders) or an SMS (for Click & Collect orders).





Where are your Mico stores located?

We have over 60 branches nationwide. Find your local branch here





I haven’t received my order confirmation email.

Sometimes these emails can end up in the spam folder, please check your spam or feel free to Contact Us.





I’d like a Quote for my items.

Drop into any of our branches nationwide where one of our Sales Consultants will be very happy to help. Find your local branch here.





I have a specific product question I need help with.

No problem, we’re here to help! Please send us your query or drop into any one of our 60+ branches nationwide to speak to a Sales Consultant.





I need to return an item purchased online.

Please refer to our Returns Policy. Some items may be subject to a freight & re-stocking fee of up to 25%. Please note that Custom and/or Bespoke ordered Goods are not eligible for return or refund.





What if I change my mind?

Please refer to our Returns Policy. Please note that Custom and/or Bespoke ordered Goods are not eligible for return or refund.





What does NZ Made mean?

We know kiwi’s love to support local, so we’ve made a point of highlighting products that are manufactured in New Zealand using locally sourced materials. Look out for our NZ Made icon!