Mico Service Promise
500 core products
We stock over 500 of the core products that our customers need day to day. If we don’t have a product we promise to, we’ll credit you $50 (inc GST) and lunch is on us.
We have access to over 200,000 products through Mico and other companies in our network. So if you need it, we can get it!
Delivery within 30 mins of agreed time
We’ll deliver within 30 minutes of your agreed time, so that you can get the products and the job done as quickly and easily as possible.
You pay what we quote
Accuracy is important. If we make a mistake, you pay what we quoted and we’ll credit you $50 (inc GST)
Trained and Knowledgable Staff
On average our branch managers have 19 years industry experience, we also have the most customer facing staff and locations of any plumbing
merchant in New Zealand. We invest over 7000 hours a year training our people.
Click and collect
To make things easier for our customers, we offer a click and collect 30 minute service through our online system TradeDoor. Get your
products quickly and easily, with Mico.
We trust the quality of our product. That’s why we have industry leading warranties on our exclusive products of between 25 and 35 years, for
you to rely on.
1 hour express delivery
Some of our branches are now able to offer 1 hour express delivery, for urgent or unexpected jobs. That’s just another way, Mico makes doing
business easier than ever.